April 17, 2020

Main Content

SIU Students:

As you know, the university has been working to acknowledge and address complex issues associated with the sudden, unexpected changes to the spring semester.

We have made a number of decisions and announcements to date, including:

One of our largest challenges has been determining whether and what portion of the general student fee should be reimbursed to on-campus students. It’s complex, because the fee supports the following:

  • Services that are no longer available to any student, such as the Student Center.
  • Services that are still available to all students, such as information technology.
  • Campus infrastructure -- facilities, maintenance and debt service -- that benefits the entire university community.

We have carefully analyzed how the general fee is used, and we have reviewed approaches being taken by other institutions.

Based on this analysis, we will refund $12 per credit hour to students who were originally enrolled in on-campus classes for the spring semester. This reflects fees for services that were no longer available to students the second half of spring semester. A student’s total fee reimbursement will be based on the number of credit hours taken for the spring semester. For example, a student enrolled for 15 credit hours will receive a refund of $180.

We will also refund two months of the annual parking decal fee for on-campus students who purchased stickers. The amount will range from $10 to $63 depending on the type of parking decal purchased, although the majority of students will receive $23.

Both fee and parking refunds will be applied as credits to student accounts, and any remaining funds will be reimbursed. Reimbursements will be made via direct deposit to either a checking or savings account. If the university does not already have your direct deposit information, you may sign up at SalukiNet. Refund processing will occur as soon as possible.

You may email pandemicinfo@siu.edu with general questions about these or any other topics.

You may email the bursar’s office with questions about your bursar account.

For information on the status of most potential refunds, please see the coronavirus website.

Thank you for your patience as we continue to work through this unprecedented situation.

On a related note, you may be aware that the U.S. Department of Education has announced it is distributing a portion of the funding reserved for emergency grants to college students through the Coronavirus Aid, Relief, and Economic Security (CARES) Act. SIU Carbondale will be included. We have not yet received the funds, and are awaiting further guidance on how they can be used and who is eligible to receive them once they arrive. We will develop a plan based on what we learn and provide an update when we have new information to share.

Finally, we know that some students may be facing unanticipated personal or financial stress due to the COVID-19 pandemic. Please remember that you have access to Saluki Cares, which may be able to assist you with emergency needs. Contact Saluki Cares at siucares@siu.edu, fill out a referral form or call 618-453-2461.

Sincerely,

John M. Dunn
Chancellor